About Us

About Us

Welcome to SBS! – Your One-Stop Shop for performance and quality
At SBS, we’re passionate about bringing you quality bikes (Surron, Talaria and E-bikes) that inspire and delight. Our mission is to offer high-quality products at great value, paired with exceptional customer service. Founded to make shopping effortless and enjoyable, SBS is more than a store—it’s a lifestyle. Shop with us and experience the difference!

We value your privacy and protect your data.

– What We Collect: Name, email, address, and payment details when you shop or create an account.

– How We Use It: To process orders, personalize your experience, and send updates or offers (with consent).

– Sharing: We share data only with trusted partners (e.g., shipping or payment processors) and never sell it.

– Security: We use industry-standard encryption to keep your data safe.

– Your Rights: Access, update, or delete your data by contacting surronbuysell01@gmail.com. Opt out of marketing emails anytime.

– Cookies: We use cookies to improve your experience; manage preferences in your browser.

Learn more at surronbuysell01@gmail.com

SBS! Shipping & Delivery – Fast, Reliable, Worldwide!

At SBS, we aim to get your orders to you quickly and safely. Here’s what you need to know:

Processing Time: Orders are processed within 1 business day.

Shipping Options: We offer standard, expedited, and international shipping. Costs and estimated delivery times are shown at checkout or handled by SBS.

Delivery Times:
Standard: 3-7 business days (domestic).
Expedited: 1-3 business days (domestic).
International: 7-21 business days, depending on location. Or 24 hours if delivery is by air freight (express).

Tracking: Customer will receive a tracking detail via email once their order ships. Tracking details are sent in a PDF format and contains shipping invoices, printable electronic receipt showing purchase details, buyer’s details, seller’s details, a tracking number and an official tracking site from the chosen shipping agency (DHL, USPS, FEDEX, ON-TIME).  Tracking details will also include a live map, enabling client to trace their parcel’s transit via a live map, and will contain exact departure and arrival time.
Free Shipping: Enjoy free standard shipping on orders over $2500 (domestic only, terms apply).
International Orders: Customs fees or import duties may apply and are the responsibility of the customer.
Questions? Contact us at surronbuysell01@gmail.com for assistance.

SBS Return Policy

Shop with Confidence
At SBS, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Eligibility: Items must be unused, in their original condition, and returned within 30 days of delivery.
Process: Contact our support team though the floating WhatsApp icon on our website or via surronbuysell01@gmail.com to initiate a return. Include your order number, pictures of purchased bike and reason for return. (Oder number is found on receipt)
Refunds: Once we receive and inspect your return, we’ll process your refund within 5-7 business days to your original payment method.
Exclusions: Personalized items, gift cards, and select products (as noted at purchase) are non-returnable.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
For any questions, reach out to us at surronbuysell01@gmal.com 

We’re here to make your experience hassle-free!